Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily stay again
6.0/10
Guest rating
Rooms
7.6
Location
9.6
Service
6.8
Dining
6.2
Guest reviews
6.0/10
based on 5 reviews
8.5
8.5/10 based on 73 reviews
Connor
United Kingdom,
January
2025
5.8/10
My recent stay at Metamorphis Excellent in Prague had its highlights and low points. The location is unbeatable, just a minute from the Old Town Square, and my room was spacious and comfortable with a lovely bathroom. However, I was disappointed with the service, as communication regarding my credit card was confusing, and the breakfast didn't meet my expectations for a five-star hotel.
Rooms
8.0
I truly appreciated the spaciousness of my room, complete with a large bathroom featuring a jacuzzi. The seating area was cozy and perfect for unwinding after a day of exploring.
Service
6.0
While I encountered some staff who were friendly, my overall experience was marred by the confusion surrounding my credit card reservation. Clearer communication would have greatly improved my stay.
Location
10.0
The hotel's location was fantastic, just a short walk to the Old Town Square. It made it incredibly convenient to access all the major sights, allowing for a full exploration of Prague.
Dining
5.0
Breakfast was served across the street in the basement restaurant. Although there was ample food, it was a bit repetitive and not quite what I expected from a five-star hotel.
Facilities
6.0
The overall facilities were decent, but I missed some expected amenities like slippers and bathrobes, which I found disappointing.
Grace
United Kingdom,
November
2024
6.8/10
While my stay at Metamorphis Excellent had its ups and downs, the location right near Old Town Square was a definite highlight. However, the overall service left much to be desired, leading to some frustrating experiences. The room was clean and charming, yet small, which added to my discomfort during my stay.
Rooms
6.0
The room I stayed in was clean and nicely decorated, though it was smaller than I expected. I also had some issues with the curtains not blocking out enough light, which impacted my sleep.
Service
5.0
Service was unfortunately quite terrible. I faced challenges when my initial booking was mishandled, and the staff didn't seem willing to help with my concerns about sleep quality or room issues.
Location
9.0
The prime location of the hotel was perfect for exploring Prague, just seconds from Old Town Square and other attractions, making it easy to get around.
Dining
5.0
Breakfast was served in a unique Gothic cellar, which added charm, but the variety was limited and the items weren't always replenished promptly.
Facilities
5.0
Unfortunately, I encountered some issues with the lack of an elevator, which made accessing my room challenging. Also, there was no internet in the rooms, relying only on a shared computer in the lobby.
Luna
United Kingdom,
November
2024
5.4/10
I had a lovely stay at Metamorphis Excellent in Prague. The hotel is clean, warm, and beautifully located just a short walk from Old Town Square. My room was spacious with charming historic touches, including a stunning painted ceiling. However, the lack of a lift made accessing some areas a bit challenging at times.
Rooms
8.0
My room was huge, featuring decorative historic elements and a comfortable layout. The bathroom was impressive too, complete with a jacuzzi and a large walk-in shower.
Service
9.0
The staff were friendly and efficient, always willing to help and even arranged airport transport for me. Their really good service made my stay even more enjoyable.
Location
10.0
The hotel’s location is superb, nestled in a quiet square that’s just a minute from the bustling Old Town Square, making it easy to explore the city on foot.
Dining
7.0
Breakfast was served in a unique vaulted cellar which added to the charm, though the offerings were standard and nothing to rave about. Still, it filled me up for the day ahead.
Facilities
7.0
Though there were no lifts in this historic building, the charming communal spaces offered a pleasant atmosphere to relax. The free internet computer was a nice touch as well.
James
United Kingdom,
October
2024
5.2/10
I had a unique stay at Metamorphis Excellent, enjoying the spacious rooftop apartment and its very nice views, yet faced some challenges navigating the steep stairs, which might not suit everyone. The friendly staff were an asset, offering helpful local insights and service. However, some areas showed signs of wear, which slightly detracted from the overall luxurious experience I anticipated.
Rooms
7.0
The rooftop apartment suite was vast and beautifully appointed, featuring an impressive bathroom with a whirlpool tub. However, some carpets showed wear, and there were no elevators in the historical building.
Service
Location
9.0
The hotel's location was fantastic, nestled in a charming courtyard just minutes from the Old Town Square and major attractions, making it very convenient for exploration.
Dining
6.0
Breakfast was served in a nearby Italian restaurant and although limited, the options were tasty, including various cheeses and pastries.
Facilities
Elijah
United Kingdom,
October
2024
6.8/10
My stay at Metamorphis Excellent in Prague was truly nice. The location was ideal, just steps from major attractions, allowing easy exploration. The room was spacious and elegantly designed, while the breakfast offered a good variety each day. However, the service could have been improved, as I experienced some inconsistencies during my visit.
Rooms
9.0
The junior suite I stayed in was spacious and elegantly decorated, with a huge bathroom that exceeded my expectations.
Service
7.0
While the service was mostly friendly, I did find some staff to be less approachable at times, which affected my overall experience.
Location
10.0
Being right in the heart of Prague, I loved that I could walk to popular sites like the Old Town Square and Charles Bridge in no time.
Dining
8.0
Breakfast was a highlight. each day provided different selections, and the unique cellar setting added to the charm.
Facilities
8.0
The hotel had all the necessary facilities. I appreciated the tea and coffee replenished daily, and the overall cleanliness was commendable.
Interested in seeing the Exclusive Early Booking Rate?